Terms and Conditions of Business/ Client Agreement

Contents

1.       INTRODUCTION                                                                                                           4
2.       ACKNOWLEDGEMENT                                                                                               5
3.       SCOPE AND APPLICATION OF THE TRADING TERMS AND CONDITIONS     6
4.       DEFINITIONS AND INTERPRETATION OF TERMS                                               6
5.       RISK ACKNOWLEDGEMENT                                                                                   15
6.        SERVICES                                                                                                                   16
7.       CUSTOMER ACCOUNT OPENING PROCEDURE                                                  19
8.       ASSESSING APPROPRIATENESS AND SUITABILITY                                         22
9.       CUSTOMER CATEGORISATION                                                                              25
10.     ELIGIBILITY                                                                                                                25
11.  ELECTRONIC TRADING AND USE OF THE COMPANY’S TRADING PLATFORM  26
12.      CUSTOMER INSTRUCTIONS AND ORDERS                                                         29
13.      REFUSAL TO EXECUTE ORDERS                                                                          39
14.      CANCELLATION OF TRANSACTIONS                                                                  40
15.      OUR RIGHT TO FORCE CLOSE                                                                               40
16.      ROLLOVER FEATURE                                                                                              41
17.      MARGIN REQUIREMENTS                                                                                       41
18.      SETTLEMENT OF TRANSACTIONS                                                                       43
19.      MIRROR TRADING AND ROBOX                                                                           43
20.      HANDLING OF CLIENTS FUNDS                                                                            46
21.       FEES, COMMISSIONS, CHARGES AND OTHER ASSOCIATED CHARGES/COSTS   51
22.       PRICING                                                                                                                     55
23.      DORMANT ACCOUNT PROCEDURES AND HANDLING FEES                         55
24.      CUSTOMERS COMPLAINTS                                                                                    56
25.      PERSONAL DATA AND CONFIDENTIALITY                                                       57
26.      AMENDMENT AND TERMINATION OF THE SERVICE AGREEMENT            59
27.      CONFLICTS OF INTEREST                                                                                      61
28.       ANTI – MONEY LAUNDERING PROVISIONS                                                      61
29.       REPORTING TO CLIENTS                                                                                      61
30.       FORCE MAJEURE                                                                                                     63
31.       INTRODUCTION OF CLIENT FROM AN INTRODUCING    BROKER              64
32. THIRD PARTY AUTHORIZATION                                                                          64
33. COMMUNICATIONS AND WRITTEN NOTICES                                                  65
34. LIABILITY AND INDEMNITY                                                                                 65
35. GUARANTEES ON BEHALF OF THE CLIENT                                                      66
36. CHARGEBACK POLICY                                                                                           67
37. INTELLECTUAL PROPERTY                                                                                   69
38. GENERAL PROVISIONS                                                                                           69
39. APPLICABLE LAW AND REGULATIONS                                                             70
40. ELECTIVE PROFESSIONAL AND PROFESSIONAL CLIENTS                           70
41. TRANSACTIONS REPORTING                                                                                72
42. COMMON REPORTING STANDARD                                                                     72
43. PRODUCT GOVERNANCE                                                                                       72
44. INTERNATIONAL SWAP FREE ACCOUNTS                                                        73
45. SWAP FREE ACCOUNTS                                                                                         74